Shipping & Payment
The items are shipped from Dresden/Germany. You order in Germany. We ship from €1 value of goods with DHL and UPS and from approx. 180 bottles on pallet with a forwarding agency. The shipping costs are calculated in € and displayed during the ordering process in the currency you have chosen and calculated at the respective exchange rate.
Shipping costs for customers from gastronomy, restaurant, hotel catering are listed in your separately activated area. For access, simply open a customer account and e-mail us via the contact form.
| Germany | delivery costs DHL | delivery costs UPS |
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| Standard | until 24 btls. (until 25 kg) - €6.98 from 25 btls. (from 25 kg) - €13.98 | from 25 btls. (from 25 kg) - €6.98 until 24 btls. (until 25 kg) - €8.98 |
| UPS Express - €12,90 Free shipping from €150,00* | ||
*Free shipping is only available for the cheaper delivery method (€6.98), if you choose the alternate method, the delivery costs are charges as mentioned above.
Other countries of delivery, please order in the respective shop!In the respective shops, the correct sales tax and also excise duties are calculated. The country of delivery is decisive! | ||
| Switzerland, please order over vinello.ch | ||
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| Your shipment will be picked in Germany and provided with a DPD Switzerland shipping label. After customs clearance and handover, you can track your shipment. All prices already include all duties and taxes. | ||
| Liechtenstein, please order over vinello.ch | ||
| Your shipment will be picked in Germany and provided with a DPD Switzerland shipping label. After customs clearance and handover, you can track your shipment. All prices already include all duties and taxes. | ||
| Luxembourg, please order over vinello.eu | ||
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| Italy, please order over vinello.it | ||
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| Austria, please order over vinello.at | ||
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| Great Britain, please order over vinello.co.uk | ||
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| France, please order over vinello.fr | ||
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| Danmark, please order over vinello.dk | ||
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| The Netherlands, please order over vinello-wijn.nl | ||
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| Belgium, please order over vinello.be | ||
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| Slovakia, please order over vinello.sk | ||
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| Czech Republic, please order over vinello.cz | ||
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| Bulgaria, please order over vinello.eu | ||
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| Hungary, please order over vinello.eu | ||
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| Estonia, please order over vinello.eu | ||
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| Finland, please order over vinello.fi | ||
| Greece, not possible at the moment! In preparation! | ||
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| Ireland, not possible at the moment! In preparation vinello.ie! | ||
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| Croatia, please order over vinello.eu | ||
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| Latvia, please order over vinello.eu | ||
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| Lithuania, please order over vinello.eu | ||
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| Malta, not possible at the moment! In preparation! | ||
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| Poland, please order over vinello.pl | ||
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| Portugal, please order over vinello.eu | ||
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| Romania, please order over vinello.ro | ||
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| Sweden, please order over vinello.se | ||
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| Slovenia, please order over vinello.eu | ||
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| Spain: Main Country, Mallorca, Ibiza (no delivery to Canary Islands) - please order over vinello.es | ||
We do not ship to:
- Büsingen
- Heligoland
Availability and delivery times
We show the respective delivery time at the product and in the checkout. If the item quantity changes, the delivery time may change, depending on stock.
The delivery time starts from the day of receipt of payment until 2 pm. If the receipt of payment falls on a Saturday, Sunday or public holiday in Germany or Saxony, then the delivery time is calculated from the following working day. This also applies to the last due delivery day.
If the article is not in stock, we will inform you in time (e.g. in case of vintage change).
For wines, we deliver the available vintage. You have the possibility to refuse a vintage change during the order process (checkbox).
We deliver while stocks last. A delivery guarantee is not possible and sold out, not reproducible articles cannot be delivered.
