Terms of payment

We place importance on the safety of your payment during your order. We transfer all data via 128-bit SSL encryption. At the end of your order you may insure your order via Trusted Shops. The service is free of charge and provides you with the optimal security level.

We offer the following payment options:

Purchase on account

You will pay after you receive the goods. Your payment is due 14 days after receiving the goods. New customers may use the purchase on account payment method as well. The invoicing for new customers can be done by bill pay GmbH or by KLARNA GmbH.

Advance payment

During the ordering process you will receive our account information. Once your payment is credited in our bank account, we will immediately deliver the goods.

PayPal

If the ordered goods are in stock, we will deliver the goods immediately. Your Paypal account will be debited after the order is completed. During the ordering process you will be transferred via an encrypted connection to the PayPal website.

Cash on delivery

A “cash on delivery” payment is only possible for regular customers (new customers please call us and ask for the use of this payment method) and only within Germany.

If the ordered goods are in stock, we will deliver the goods immediately. You can pay for the goods directly upon the delivery by the deliverer. For this payment method we will charge an extra fee of 4.50€. In addition to that a charge of 2 Euro must also be paid to the deliverer immediately upon delivery.

Credit card VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS

We do not store credit card details and passwords. During the ordering process you will enter your credit card data on a secure page. You may be asked for the security code of your credit card during the 3D-secure process. The processing of the credit card payment is done by the ConCardis GmbH

Helfmann-Park 7
65760 Eschborn
Germany
Telephone: +49 69 7922-0
Telefax: +49 69 7922-4500
E-Mail: cc@concardis.com

Direct debit

Direct debit is only possible in Germany. Your account will be debited by the cusati GmbH after the order confirmation is send to you. In case of a returned debit because of insufficient funds to cover by your bank account or a wrong bank account number we charge a fee of 3% of the invoice amount, or a minimum of 12.00 EUR.

New customers also have the opportunity to pay by direct debit. For new customers the processing for direct debit will be done by BillPay GmbH.

Amazon Payments

Pay for your purchased goods via Amazon Payments! Use the shipping and payment information already stored in your Amazon account to login and pay conveniently and quickly for your shopping. In addition, your purchases are covered by the Amazon’s A-to-Z guarantee.

Cash payment

Pay online purchases easily and securely with cash! After the order has been completed we will send you a payment form to print or an SMS with a code. Go to the cash desk of a retail partner of Barzahlen close to you, for example at dm-drugstore, at a grocery store (e.g. real) or at mobilcom-debitel store. Find a Barzahlen partner close to you:

https://www.barzahlen.de/en/customers/store-finder

General remarks

To safeguard our justified interests we reserve the right to verify the customer’s creditworthiness.

All incoming orders will be processed immediately and all inquiries will be answered within two business days. We recommend to our customers to print out all transaction data as well as the General Terms and Conditions and store them in an easily accessible place.